CAT 101: How to Ride the CAT Buses

Reading the Route Maps:

• Major destinations are printed on the top of the schedule and right underneath is a number in a yellow circle. This number in the yellow circle is referred to as a timing point. These are the estimated times that the bus will be at that location.
• These numbers match up with the numbers on the map.
• If you are at a location between timing points, be at the location at the same time as the earlier of the two timing points.
• Buses do not stop at the timing points unless a rider is waving to get on the bus. The only times the buses stop is for 5 minutes between routes at Kirkwood Mall and Gateway Mall
• Allow yourself an extra five minutes because clocks can be off.  CAT buses run on satellite (cell phone) time.

Waiting for the Bus:

• CAT buses stop on any corner along a bus route as long as the driver believes it is a safe place to stop.
• Buses cannot stop in right turn lanes.
• Make sure the driver can see you as the bus approaches and wave.
• Stand back from the curb until the bus comes to a stop.
• When the door opens, carefully board the bus.
• Stops on highlighted “no stop zones” are marked with a yellow hand in a red stop sign.

Identifying the Correct Bus:

• Check the destination signs and route number before boarding the bus or ask the driver what the destination is before you pay your fare.
• Destination signs are located along the front of the bus and near the top of the bus by the front door.

Getting off the Bus:

• If you want to stop along the route, pull the cord about a block before your destination.
• The driver will stop at the next safe corner or at the next stop zone on highlighted routes.
• Please remain seated until the bus comes to a complete stop.
• Exit through the front door and wait until the bus is gone before crossing the street if you need to.
• If it is your first time riding, let the driver know your destination and he or she will help you get there.

Transfers:

• You may need to transfer between buses to get to your final destination.
• Transfers are free between CAT buses.
• Notify your driver when you board your first bus. He or she will give you a transfer slip.
• You need to get on the next bus at your transfer location.
• Most transfers will be immediate, but some can take up to 30 minutes.
• Monthly passholders don’t need transfer slips, but should still notify the driver if the are going to be transferring, especially during winter months.

For Assistance With Mapping Out A Route:

If you need assistance with figuring out which routes you need to take to get to your destination, please click here to use The CAT Trip Planner.

SAFETY and COURTESY on the CAT:

• Keep arms, legs, packages, and other personal items out of the aisles
• Do not stand in the stairwells
• No eating, no drinking, and no open containers on the bus
• No smoking
• No radios without earphones
• No vulgar, threatening, or offensive language (you will be asked to leave the bus)
• No rollerblades or in-line skates can be worn on the bus
• No animals are allowed on the buses except service animals
• Please limit yourself to packages that can be easily carried and stored next you on the bus
• Strollers must be folded and stored out of the aisle
• Please refrain from carrying on a conversation with the driver while the bus is in motion

Lost and Found:

• When exiting the bus, make sure you take all your personal belongings with you
• If you forget an item, please contact The CAT at 323-9228 (9CAT)